Getting the best out of
Thyroid UK Support

To get the best out of our support website(Thyroid UK Support), you may need to have a few pointers so we are listing them below for you:

Welcome Email

When you register with Thyroid UK Support, a welcome email is sent to you, which contains lots of helpful information, including links to the Newbie Blog and the HealthUnlocked Guidelines as well as the very important Posting Guidelines for this site. Please make sure you read these as it's important for the smooth running of the site.

Your Profile

If you like, you can provide some information about yourself under your 'Profile':

1. Click on 'Settings' - this can be seen to the top right of the screen, next to your user name.
2. Click on 'Profile - this is on the grey menu bar.
3. You can now see a few boxes where you can write about yourself and include a few more details. You can also change your 'Profile picture' here.

To change your 'Profile picture':

1. Click on 'Change' – this can be seen in the pink box under your default picture to the right of the screen.
2. Then click on 'Browse' to find a picture on your computer. This can be bmp, gif, jpeg or png, but the file must be smaller than 2MB. Double click on the picture or click on 'open'.
3. Once the picture appears on the screen you have the option to 'Crop and save'. Move the dotted box around the picture until you have selected the section you want, then click on the pink crop and save box.

Notification Settings

Some people like to know about everything that's happening on the site, but other people find they get overwhelmed with the amount of emails they receive. You can easily change your email notification settings:

1. Click on 'Settings' - this can be seen to the top right of the screen, next to your user name.
2. Click on 'Email Notifications' - this is on the grey menu bar.
3. You can then chose from a few options, including only receiving a 'Summary' – either daily or weekly – which will only show any NEW blogs or questions.

Messages

Thyroid UK Support is an open forum and as such, although we have a rough idea of how many active members we have, we do not necessarily know who people 'really are'. With this in mind, we usually advise people not to post their email address on the main board, and instead to use the messaging system. There are 2 approaches you can use to send someone a message:

1. Click on 'Messages' – this can be seen on the purple menu bar.
2. Click on 'Compose Message' – this can be seen on the grey menu bar.
3. Click in the 'Send this message to' box – this can be seen to the right of the screen – and enter the person's user name.
4. Give your message a title and then type your message in the 'Body' box.
5. Click on the pink 'Send message' box.

Alternatively you can:

1. Click on a person's user name – this will access their profile, where you can see all of their questions, blogs, recent activity and send them a message.
2. Click on 'Send me a message' – this can be seen in a pink box under their profile picture.
3. Give your message a title and then type your message in the 'Body' box.
4. Click on the pink 'Send message' box.

We hope that the above will help you to use our support site effectively and that you find the support you need!

The Thyroid UK Support Admin Team

29/11/2011